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Common Issues
 

Avoiding pressing Escape Key <esc>

Please be aware that pressing escape key will instantly halt all program functions. You will have to restart CueTable again by clicking on the web browser's refresh/reload button.

URL data strings get too long

Sometimes the URL data strings can get really long. ShorterLink.com can take a long web URL into a database and provide an "indexed URL" for them. It is free for non-commercial use.

Here is an example:
http://shorterlink.com/?H4PR6A

Bring CueTable to the Foreground

If you notice the program not responding to the key pressed, try to click on a ball or the side rail once. This will ensure CueTable to be in the foreground of the screen.

Slower Hardware Response

If you notice an unusual slow-down in the graphic performance, try one of the followings:

- Wait for the feedback message after moving a ball or adding a point.

- Make sure the key is pressed for at least half a second when using hotkeys.

- Have just one CueTable running at a time.

Security Alert

When you are trying to bring in table layouts using ImportData<I>, a security alert will show up:

"Do you want to provide the contents of your clipboard to this movie?"

 

This safety question is to protect you from revealling any personal information by accident.

Please rest assured. Internet security is a very sensitive issue. We at CueTable will not gather any secrets from our users. We will not leave or install any spywares, preference files or cookies onto their computer either.

 
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